Support & Training

Self-service support

Toon Boom Animation offers you the following self-service support options:
  1. User Forum: To access the User Forum and post a message, you need to be a registered member. Otherwise, you can enter as a guest only to view the content.

  2. Knowledge Base: The Knowledge Base is a 24/7, online, interactive, searchable database of frequently-asked questions, tips, pointers and general information about Toon Boom Studio.
**Note that issues related to Installation and Download will be answered by email only and at no charge. Please write to support@toonboom.com.

Onsite Training

Whether you want to improve your skills or get advice on efficient animation production, Toon Boom Training Programs can help you achieve your goals. Our custom courses offer hands-on tasks and field-proven techniques that will take you to the next level. In just a matter of days, you'll be setting up more efficient production workflows, mastering the great powers of our technology, and perfecting your unique animation look. Contact Training Department to request onsite training!
 Toon Boom Studio

You can choose between the User Forum and the Knowledge-Base to find the information you are looking for. As a registered member, you have access to:

 Toon Boom Animate Family
Support Area

You can choose between the User Forum and the Knowledge-Base to find the information you are looking for. As a registered member, you have access to:


 Toon Boom Storyboard Family
Support Area

You can choose between the User Forum and the Knowledge-Base to find the information you are looking for. As a registered member, you have access to:


 Toon Boom Pencil Check Pro
Support Area

You can choose between the User Forum and the Knowledge-Base to find the information you are looking for. As a registered member, you have access to:

 Toon Boom Harmony

Sign up for Toon Boom Support Program

Toon Boom builds products to last and it backs them up, year after year. Toon Boom support has been recognized as the industry standard in Animation for more than 10 years. At Toon Boom, we take responsibility for our products, so your problem is our problem. When you pick up the phone to talk to us, you are always talking to Toon Boom trained animation expert.

Toon Boom Support is essential to your operations. Receive assistance all-year-round, whenever you need it, in several languages, and remain up-to-date with the latest technology.

If you don’t have a yet a support and maintenance program, please contact your account manager directly or click here.

  Onsite Training

Whether you want to improve your skills or get advice on efficient animation production, Toon Boom Training Programs can help you achieve your goals. Our custom courses offer hands-on tasks and field-proven techniques that will take you to the next level. In just a matter of days, you'll be setting up more efficient production workflows, mastering the great powers of our technology, and perfecting your unique animation look. Contact Support to request onsite training!


 Onsite Training

Whether you want to improve your skills or get advice on efficient animation production, Toon Boom Training Programs can help you achieve your goals. [See details...]

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Corus Entertainment

Toon Boom Animation Inc.,
a Corus® Entertainment Inc. Company